Custom-fit procurement. Enterprise-ready governance.
Vikri.IO adapts to your rules, branding, and approval paths — combining flexibility with audit-ready control.
Tailor Vikri.IO to fit your organization’s way of working
Every procurement team has its own structure, approval culture, and documentation standards. Our Customization Service ensures Vikri.IO aligns perfectly with how your organization actually operates — from routing logic and approval tiers to document formats, branding, and compliance requirements.
Customization as a managed service
Our specialists — or certified implementation partners — work directly with your procurement, IT, and compliance teams to design and configure the system around your existing workflows. We manage the full process: discovery, configuration, testing, and rollout.
By launch, your Vikri.IO environment already reflects your policies, approval matrix, and document identity — ready for real operations.
A typical customization project includes:
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Mapping of approval routes and multi-level sign-offs
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Configuration of rules, thresholds, and routing conditions
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Standardization of RFQ, quotation, and purchase order templates
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Branding alignment: headers, numbering, and corporate identity across documents
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Localization for language, currency, and regional compliance
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Validation of roles, access levels, and audit controls
Everything is configured to ensure your procurement processes stay compliant and consistent, while still flexible enough to evolve.
Controlled flexibility with governance
All customizations are implemented within Vikri.IO’s governance framework, maintaining a clear separation between what can be adapted and what must remain controlled.
Versioning, change history, and role-based permissions ensure that your administrators can review and approve any configuration updates.
This keeps your environment adaptable — without losing compliance or control.
Collaboration from design to handover
Our customization team collaborates closely with internal stakeholders from start to finish. We balance operational needs with IT and audit requirements to make sure every workflow, form, and rule aligns with both user experience and corporate policy.
Before handover, we document all configurations, provide training for administrators, and test scenarios with your team to confirm readiness.
Support and Hypercare after launch
Once your customized environment is live, our Application Support and optional Hypercare services ensure a smooth transition into daily use.
Support handles regular assistance and guidance, while Hypercare provides closer coordination — monitoring workflows, resolving issues quickly, and ensuring every customized process runs as intended during early operations.
This continuity reduces risk and helps users adapt faster.
Why organizations choose Vikri.IO customization
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Reflects your procurement structure, approval routes, and governance
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Reinforces your company brand through document identity
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Drives faster adoption by fitting how teams already work
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Maintains auditability and compliance across configurations
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Supported by optional Hypercare coverage during rollout
Frequently Asked Questions
What does the Customizations Service in Vikri.IO include? The Customizations Service aligns Vikri.IO with your organization’s specific procurement processes. This includes configuring approval routes, rules, workflows, document templates, and branding — so the system reflects your policies and internal governance from day one.
Can we modify the approval matrix or routing logic? Yes. Our team or certified partners can configure multi-level approvals, threshold-based rules, and role-specific routing to match your existing procurement hierarchy. These configurations can be adjusted later as your organization evolves.
Does customization require programming or coding? No. Most configurations are handled through Vikri.IO’s admin settings and managed by our customization team. You don’t need to modify source code — we handle setup, testing, and documentation to ensure every change aligns with your compliance and IT policies.
Can we apply our company’s branding and document templates? Yes. We can align RFQ, quotation, and purchase order templates with your corporate identity — including logos, numbering formats, headers, and standard terms. This ensures all documents generated in Vikri.IO look consistent and professional.
How do you ensure customizations stay compliant? Every customization follows Vikri.IO’s built-in governance layer. Changes are version-controlled, logged, and reviewable by your administrators. This ensures traceability and compliance with internal audit standards or external regulations.
Can we localize the system for different languages or currencies? Yes. Vikri.IO supports localization for multiple languages, currencies, and regional settings. This makes it easier for multinational procurement teams or regional offices to work in their preferred environment while maintaining centralized visibility.
How long does a typical customization project take? Simple adjustments like form or rule configuration can be completed in days, while larger projects involving workflow mapping and document standardization may take several weeks. Every project begins with a scope assessment and ends with testing and administrator training.
What kind of post-customization support is available? After deployment, your system is covered by Application Support. For higher-touch assistance — such as ensuring adoption or adjusting workflows after go-live — you can opt for Hypercare, which provides dedicated oversight during the early operational phase.
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