Vikri connects to your logistics systems and pushes delivery updates to every buyer automatically. Your fulfilment team stops answering status questions and spends that time actually fulfilling orders.
Vikri pulls delivery status directly from your logistics systems and pushes it into the buyer's order tracking view automatically. When a shipment moves, the buyer sees it. When a delivery is confirmed, procurement knows without calling anyone. Your fulfilment team stops being the middleman between your logistics system and every buyer contact who wants an update. The information flows without anyone having to manually move it.
When delivery updates flow through Vikri, every person on the buyer side who needs to know sees it simultaneously. The procurement officer, the internal customer who raised the requisition, the manager tracking the order. Nobody gets a different version of the status. Nobody calls your team because they heard something different from someone else. One update reaches everyone, automatically.
If a shipment is delayed, a delivery is short, or something needs to be rescheduled, the conversation happens inside the transaction in Vikri. Not across a WhatsApp thread, a separate email chain, and a phone call that nobody wrote down. Both sides have the same record of what was agreed, what changed, and what happens next. Vikri's AI monitors active fulfilment threads and alerts your team when a buyer conversation is escalating before it becomes a formal complaint.
Each role has its own dedicated page. Pick a role to see exactly what Vikri does for them.
Win RFQs and manage every buyer relationship in one place.
Collaborate on quotes and respond to buyer questions without the back and forth.
Submit once, reuse across every buyer, get accredited faster.
Connect your logistics system and keep every buyer updated automatically.
Are you a buyer? See how Vikri works for procurement teams →
"Sometimes it's port congestion, sometimes it's supplier issues, sometimes it's just chaos behind the scenes. I've caught myself using the same explanations on repeat even when the real reason is more complicated."
Everything fulfilment teams ask before getting started.
Tell us about your team and we will follow up within one business day. Start for free or ask anything about logistics integrations, buyer notifications, and setup.